Your Privacy Matters
This policy explains how we collect, use, and protect your personal information with the highest standards of privacy and security.
At Legalock, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
Information We Collect
We collect information that you voluntarily provide to us when you register on the website, express interest in obtaining information about us or our products and services, or otherwise contact us.
Personal Information
The personal information we may collect includes:
Automatically Collected
When you visit our website, we may automatically log:
Data Minimization Principle
We only collect information that is necessary to provide our services and improve your experience. We never collect more data than we need, and we regularly review what information we store to ensure it remains relevant and necessary.
How We Use Your Information
We may use the information we collect for various purposes, including to:
- Provide, operate, and maintain our website and services
- Improve, personalize, and expand our website and services
- Understand and analyze how you use our website and services
- Develop new products, services, features, and functionality
- Communicate with you, including for customer service, updates, and marketing purposes
- Process transactions
- Find and prevent fraud
- For compliance purposes, including enforcing our Terms of Service, or other legal rights
Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.
Data Retention Periods
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law.
Account Data
Active Accounts: We retain your account information and legacy data while your account is active and for the duration of your subscription.
Closed Accounts: After account closure, we retain essential data for 30 days to allow for account recovery, then permanently delete all personal data unless legally required to retain it.
Communication Data
Email Communications: We retain email communications for up to 3 years for customer service purposes.
Marketing Preferences: We retain your communication preferences until you withdraw consent or close your account.
Technical Data
Log Files: Server logs and technical data are retained for up to 12 months for security and performance monitoring.
Cookies: Cookie data is retained according to the specific cookie's expiration period, typically ranging from session-only to 1 year.
Legal and Compliance Data
Financial Records: Transaction and billing data may be retained for up to 7 years to comply with tax and accounting regulations.
When we no longer need your personal information, we will securely delete or anonymize it. If immediate deletion is not possible due to technical constraints, we will isolate the data from further processing until deletion can be completed.
Your Rights Under GDPR
If you are located in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR). These rights include:
Right of Access
You can request a copy of the personal data we hold about you and information about how we process it.
Right to Rectification
You can request that we correct any inaccurate or incomplete personal data we hold about you.
Right to Erasure ("Right to be Forgotten")
You can request that we delete your personal data in certain circumstances, such as when it's no longer necessary for the original purpose.
Right to Restrict Processing
You can request that we limit how we use your personal data in certain circumstances.
Right to Data Portability
You can request a copy of your personal data in a structured, machine-readable format to transfer to another service.
Right to Object
You can object to our processing of your personal data for direct marketing or where we rely on legitimate interests.
Right to Withdraw Consent
Where we rely on your consent, you can withdraw it at any time. This won't affect the lawfulness of processing before withdrawal.
How to Exercise Your Rights
To exercise any of these rights, please contact us at privacy@legalock.com. We will respond to your request within 30 days.
You also have the right to lodge a complaint with your local data protection authority if you believe we have not handled your personal data properly.
Children's Privacy
Our service is not directed to anyone under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date at the top of this page. You are advised to review this privacy policy periodically for any changes.
Contact Us
If you have any questions about this privacy policy, please contact us at:
Email: contact@legalock.com